The MyHealthyCommunities website is closing on 30 June 2019

Don’t worry – you can still find the latest information about your local area on the Australian Institute of Health and Welfare’s (AIHW)External link, opens in a new window.[https://aihw.gov.au] website, along with many more reports and data on a range of health and welfare topics.

Visit the Healthy community indicatorsExternal link, opens in a new window.[https://www.aihw.gov.au/reports-data/indicators/healthy-community-indicators] page to use the new interactive tool to explore health topics including health risk factors, cancer, expenditure, and different population groups in your Primary Health Network (PHN) area.

In some cases, the way you find information has changed. If you need help finding anything, please contactExternal link, opens in a new window.[https://www.aihw.gov.au/contact-us] the AIHW.

Once the MyHealthyCommunities website closes, you will be able to access an archived version through TroveExternal link, opens in a new window.[https://trove.nla.gov.au/], the National Library of Australia’sExternal link, opens in a new window.[https://www.nla.gov.au/] web archive. Please note the interactive content will not work in the archived version.

Web update: Patient experiences in Australia in 2016–17 - Web update - Overview

Web update: Patient experiences in Australia in 2016–17

Overview

This web update provides the latest local-level information on people’s experiences with the health care system. Good experiences are an important component of quality healthcare, along with clinical effectiveness and patient safety.

More than 20 self-reported measures are included, such as information on health status, how many times people visited GPs, if they saw a dentist or other health practitioner, whether their GP listened to them and if they delayed or did not see a health practitioner due to cost.

While most Australians rate their health positively, their experiences with the health care system can vary depending on where they live.

Results are presented for Primary Health Network (PHN) areas across Australia, providing local-level findings from the Australian Bureau of Statistics’ Patient Experience Survey 2016–17. Results are also included from the same surveys conducted in 2013–14, 2014–15 and 2015–16.

Most recently in 2016–17, the data reveal:

  • Nationally, 85% of Australian adults rated their health as excellent, very good or good; similar to previous years. Across PHN areas, this percentage ranged from 92% in Northern Sydney (NSW) to 78% in Murrumbidgee (NSW).
  • Over 8 in 10 (83%) Australian adults saw a GP in the previous 12 months, which ranged from 88% in Nepean Blue Mountains (NSW) to 78% in Gold Coast (Qld).
  • Over 9 in 10 (92%) Australian adults felt their GP always or often listened carefully to them. Across PHN areas, this ranged from 94% in Northern Sydney to 87% in Northern Queensland.
  • Over 9 in 10 (94%) Australian adults felt their GP always or often showed respect for what they had to say. Across PHN areas, this percentage was at 90% or over, ranging from 97% in Darling Downs & West Moreton (Qld) to 90% in Country WA.
  • Over 9 in 10 (91%) Australian adults felt their GP always or often spent enough time with them, ranging from 93% in Darling Downs & West Moreton (Qld) to 86% in Gippsland (Vic).

Infographic text

2016–17 Patient experiences

91% of Australian adults felt their GP always or often spent enough time with them.

Range across Primary Health Network areas: 86% in Gippsland (Vic) to 93% in Darling Downs & West Moreton (Qld).

Latest local-level information now available on people’s experiences with the health care system.